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The Helpdesk is a service to students and staff at Halmstad University, offering several kinds of technical and administrative support.

Self service helpdesk

Through the self service portal you can report support cases to i.e. Campus Services, Student Affairs Support, the IT Department and the University library . You can also change your passwords.

If you are employed by the University you can also print class lists or update your presentation in the staff database.

Manned helpdesk

Students can go to Service Center, situated at the main entrance (Trade Center), for help in person. If you have questions relating to specific software used in education - contact your teacher.

Self service
Information from the IT Department
2019-01-10 09:26
DONE - Maintenance work on student mail 10/1
Maintenance work is performed on students' emails during the day. Reaching the service can sometimes be a problem.
2018-11-21 20:41
Stop in email service, (Zimbra)
The planed stop takes more time than expected
WORKING NOW: Blackboard - problem
Data transport from LADOK to Blackboard is out of order. New registrations are not reflected in Blackboard. Work in progress READY: 2018-10-10 14:25
2018-08-28 08:58
Primula Web not working - Fixed
Primula Web is out of order since last upgrade. Troubleshooting in progress.
2018-06-28 12:41
Recording in Adobe Connect will be deactivated
Recording in Adobe Connect will be deactivated June 30th 2018 This means the functionality for recording your meetings will not be available but you can still use Adobe Connect for E-meetings, with support, until the end of 2018. However, we recommend that you start to familiarize yourself with the new e-meeting service Zoom. Read more here:
Updated 2018-07-19