Förändringsarbete i organisationer, 7.5 hp

Litteratur

• A Ljungberg och E Larsson, 2001, 1:a upplagan, Processbaserad verksamhetsutveckling, Studentlitteratur, ISBN: 9789144012704
• Jorg Becker, 2003, Process Management: A Guide for the Design of Business Processes, Springer-Verlag, ISBN: 9783540434993

Artiklar som nås vi webben!

Organizational learning

• http://www.brint.com/papers/orglrng.htm
• http://www.infed.org/biblio/organizational-learning.htm

Learning organisation

• http://www.infed.org/biblio/learning-organization.htm

Concept maps

• Joseph D. Novak & Alberto J. Cañas, The Theory Underlying Concept Maps and How to Construct and Use Them, http://cmap.ihmc.us/Publications/ResearchPapers/TheoryCmaps/TheoryUnderlyingConceptMaps.htm
• Astrakan/Guide WhitePaper begreppsmodellering, http://www.astrakan.se/lib/templates/OrderDocument____344.aspx

Business Process Modelling (Notation)

• Jan Recker, A SOCIO-PRAGMATIC CONSTRUCTIONIST FRAMEWORK FOR UNDERSTANDING QUALITY IN PROCESS MODELLING, Australasian Journal of Information Systems Volume 14 Number 2 June 2007. http://eprints.qut.edu.au/archive/00010008/01/410.pdf
• BPMN Specification (http://www.omg.org/spec/BPMN/1.2/Beta3/)
• Astrakan/Guide WhitePaper processmodellering, http://www.astrakan.se/lib/templates/OrderDocument____343.aspx