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As digital services merge with our physical surroundings, new possibilities and problems arise. In the PUD (Participatory Urban Design) project, Service Designers work together with Architects and Urban Planners to build new theory and methodology for the design of urban spaces.
In particular, we are investigating how digital design practice, such as customer journey mapping, impact maps, and participatory design fit together with physical design processes and methods. For this purpose, we are collaborating with architect firm Krook & Tjäder in several projects, ranging from residential areas to industry spaces.
The PUD project is led by Professor Jens Nygren and is a collaboration project between the School of Information Technology and the Center of Research on Welfare Health and Sports (CVHI).