Support
If you need IT support, you can report a case through our Helpdesk. If you have questions regarding your studies, you can contact Service Center.
Helpdesk
Helpdesk is a service for students and staff, offering several kinds of technical and administrative support. In Helpdesk you can report cases and ask questions online to receive help with different matters.
In Helpdesk you can contact IT Support, Service Center and the University Library or get help with matters concerning Student Ladok, the learning platform, access cards or campus facilities. You can also change and see your passwords.
For staff members
If you are employed by the University you can also print class lists or update your presentation in the staff database in Helpdesk.
Self-service
Information from the IT Department| 2020-05-14 23:00 | |
| Maintenance of students "home directory" and GPU lab |
Short maintenance of the following services:
- Home directory students (empok H:)
- GPU lab machines
If login fails, please try again in a few minutes. | |
| 2020-05-11 20:00 | |
| Maintenance of "home directory" and "web sign-in" [FINISHED] |
Short maintenance of the following services:
- Home directory (norpin/empok)
- Web sign-in, IDP
If login fails, please ty again in a few minuts. | |
| 2020-04-29 13:21 | |
| DONE - No WIFI |
| 2020-04-20 10:58 | |
| Ladok not working |
| 2020-03-30 09:44 | |
| DONE - Internet disruption Varberg |
we are experiencing problems with the internet connection to Varberg.
Troubleshooting is ongoing from the supplier's side.
Eduroam works as usual. | |
Service Center
Service Center is situated in the glass corridor by our main entrance. At Service Center you can get personal help with matters regarding your studies. If you have IT related questions, you must contact our IT Support through Helpdesk.
Opening hours at Service Center
Visits: Monday to Friday, 10:00 to 13:00 until further notice
Phone: Monday to Friday, 08:00 to 16:00
- If you want to collect an exam you can send an email with your name, personal ID number and which exam you want to collect to servicecenter@hh.se.
- If you need a certificate, please send an email to servicecenter@hh.se.
- If you have other questions, please call +46 35 16 71 00 or send an email to servicecenter@hh.se.
At Service Center we can answer many different questions about our programmes, certificates, admission, degrees, study counselling, how to find find your way on campus etc. We also have a shop at Service Center where you can buy University merchandise.
If you have any questions regarding the education, you can ask your teacher.
Contact
-
Service Center
-
Monday–Friday: 8 am–4 pm
-
+46 35 16 71 00
-
IT Support
-
Report a case through Helpdesk or send an email to:
