Support

If you need IT support, you can report a case through our Helpdesk. If you have questions regarding your studies, you can contact Service Center.

Helpdesk

Helpdesk is a service for students and staff, offering several kinds of technical and administrative support. In Helpdesk you can report cases and ask questions online to receive help with different matters.

In Helpdesk you can contact IT Support, Service Center and the University Library or get help with matters concerning Student Ladok, the learning platform, access cards or campus facilities. You can also change and see your passwords.

For staff members

If you are employed by the University you can also print class lists or update your presentation in the staff database in Helpdesk.

Information from the IT Department
2020-05-14 23:00
Maintenance of students "home directory" and GPU lab
Short maintenance of the following services: - Home directory students (empok H:) - GPU lab machines If login fails, please try again in a few minutes.
2020-05-11 20:00
Maintenance of "home directory" and "web sign-in" [FINISHED]
Short maintenance of the following services: - Home directory (norpin/empok) - Web sign-in, IDP If login fails, please ty again in a few minuts.
2020-04-29 13:21
DONE - No WIFI

2020-04-20 10:58
Ladok not working

2020-03-30 09:44
DONE - Internet disruption Varberg
we are experiencing problems with the internet connection to Varberg. Troubleshooting is ongoing from the supplier's side. Eduroam works as usual.

Service Center

Service Center is situated in the glass corridor by our main entrance. At Service Center you can get personal help with matters regarding your studies. If you have IT related questions, you must contact our IT Support through Helpdesk.

Opening hours at Service Center

Visits: Monday to Friday, 10:00 to 13:00 until further notice

Phone: Monday to Friday, 08:00 to 16:00

  • If you want to collect an exam you can send an email with your name, personal ID number and which exam you want to collect to servicecenter@hh.se.
  • If you need a certificate, please send an email to servicecenter@hh.se.
  • If you have other questions, please call +46 35 16 71 00 or send an email to servicecenter@hh.se.
Three people are standing in Service Center talking to a woman on the other side of the counter. Photo.

updated

2019-09-17

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Contact

    • IT Support

    • Report a case through Helpdesk or send an email to:

    • helpdesk@hh.se