IT support
You can get IT support via Helpdesk, the University's digital support service for students and staff. In Helpdesk, you can report IT issues that you need help with.
IT support via Helpdesk
If you need support with IT issues, report a case in Helpdesk or send an email to helpdesk@hh.se describing what you need help with.
You can log in to Helpdesk with your student account details. In addition to reporting IT matters, you can also change account passwords that you have in the University’s systems and software.
Log in to Helpdesk here
You can log in to Helpdesk via the login button below.
Self-serviceTechnical disruptions
When any of the University’s IT systems or programmes temporarily do not work as they should, you can read about the technical disruptions below, keep up to date on when the problems are expected to be solved and see when a case is closed. Below you can see the latest service disruptions.
Information from the IT Department| 2025-11-08 09:00:00 | |
| SUNET DRIVE maintenance |
Planned Start: November 8, 2025 09:00 CET
Expected End: November 8, 2025 17:00 CET
Sunet Drive will be unavailable for the duration of the service window. | |
| 2025-11-07 09:24:00 | |
| RESOLVED - Trouble with Sunet Drive |
Troubleshooting in progress | |
| 2025-11-06 11:00:00 | |
| The service Myfiles.hh.se is unavailable |
The service Myfiles.hh.se will be unavailable while maintenance is being carried out.
At this time, there is no set date for when the service will be back in operation. | |
