IT support

You can get IT support via Helpdesk, the University's digital support service for students and staff. In Helpdesk, you can report IT issues that you need help with.

IT support via Helpdesk

If you need support with IT issues, report a case in Helpdesk or send an email to describing what you need help with.

You can log in to Helpdesk with your student account details. In addition to reporting IT matters, you can also change account passwords that you have in the University's systems and software.

Log in to Helpdesk here

You can log in to Helpdesk via the login button below.

Technical disruptions

When any of the University's IT systems or programmes temporarily do not work as they should, you can read about the technical disruptions below, keep up to date on when the problems are expected to be solved and see when a case is closed. Below you can see the latest service disruptions.

Information from the IT Department
2024-05-16 09:58
DONE! - service disruption
2024-05-06 20:00
SOLVED Problem with Internetaccess in and out
Troubleshooting right now with support from equipment-provider.
2024-05-03 08:00
RESOLVED - Service disruption Ladok
Update 15:40 - the extent of the disruptions is limited, but some of Ladok's support services still have operational issues and may have limited functionality. The provider is working on a solution.
2024-04-30 13:30
RESOLVED - Service disruption eduSign
It´s currently not possible to sign documents in eduSign, the provider is working to resolve the issue.
2024-04-24 07:30
RESOLVED - Service disruption Primula
It's currently not possible to log in to the Primula payroll system; the provider is working to resolve the issue.