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IT Support and Helpdesk

You can get IT support both via drop-in at Service Center three days a week and via Helpdesk, the University's digital support service for students and staff. Via Helpdesk self-service system, you can easily report inquiries to get support with various things within the University.

Helpdesk

You can send an email to helpdesk@hh.se or login to Helpdesk self-service to get in touch with the IT support. You can easily change your own passwords via Helpdesk.

For staff members

If you are employed by the University you can also print class lists or update your presentation in the staff database in Helpdesk.

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Technical disruptions

Information from the IT Department
2023-01-27 14:40
eduSign closed on February 1
The system is being upgraded
2023-01-23 15:30
Fixed: Problems starting videos in Blackboard
Update: It should be working again. ------ Right now there's a problem starting videos in Blackboard. We are working to get this fixed as soon as possible.
2023-01-23
Printing interruptions
Computer requires administrator rights to update printer-drivers.
2023-01-17 11:45
Done - Mobileprinting malfunction
Mail to print does not work
2023-01-12 08:35
RESOLVED - Syllabie are currently not available
Issue corrected

updated

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